Burlington’s unmatchable Internet connection.
Local Customer Service.
Understand what it’s like to be Fiber Fast. Burlington Telecom is Burlington’s only 100% Fiber optic network, providing Internet, Television and Telephone services for both Residential and Commercial needs, for an unmatchable customer experience.
Burlington Telecom, Burlington’s only 100% fiber-optic network, received high marks in its recent Internet Service Provider (ISP) Customer Satisfaction Survey, a survey for all Burlington residents who pay for home Internet services. The results indicated that 85% of BT customers are satisfied with their Internet service, compared to competitors’ 40% customer satisfaction in Burlington.
Read the full Press Release
New BT Customers can get Gigabit Internet for $70/mo with our new promotional pricing.
Sign up today, and get the fastest speeds in Burlington. Also sign up for BT Smart Connect to make the most of your new high speeds. See our pricing section for details.
For telephone service, the Federal Communications Commission (FCC) sets the Federal Universal Service Charge (FUSC). BT will charge equal or less than this rate. The FCC announces the new rate on a quarterly basis. Effective October 1st this rate will decrease from 17.1% to 16.7%.
Need To Contact Us?
Customer Service: (802) 540-0007
Phone Hours: M-F 8 am to 6 pm
Business Sales: (802) 540-0009
Phone Hours: M-F 8 am to 5 pm
Technical Support: (802) 540-0007
Phone Hours: M-Sat 8 am to 10 pm,
Sunday 10 am to 6 pm;
On call 24/7 (business).
Office Hours: M-F 8 am to 6 pm.
Toll Free: (866) 304-8434
What We've Been Up To:
Generator—Burlington’s New Maker Space—is a combination of artist studio, classroom, and business incubator at the intersection of art, science, and technology. Generator creates a community of collaboration between artists, engineers, entrepreneurs, and artisans. BT Proudly provides gigabit internet speeds for use at the space.